Blitsee

Cookie Policy

How we use cookies and tracking technologies

Last updated: December 15, 2024
10 min read

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website or use our Service. They help us: • Remember your preferences • Keep you logged in • Understand how you use our Service • Improve your experience Cookies can be 'session' cookies (deleted when you close your browser) or 'persistent' cookies (remain until deleted or expired).

2. Types of Cookies We Use

Strictly Necessary Cookies: • Essential for Service functionality • Enable core features like authentication • Cannot be disabled • Examples: Session tokens, security cookies Functional Cookies: • Remember your preferences • Enable enhanced features • Examples: Language selection, UI preferences Analytics Cookies: • Help us understand usage patterns • Measure Service performance • Examples: Google Analytics, custom analytics Marketing Cookies: • Track advertising effectiveness • Personalize marketing messages • Used only with your consent • Examples: Facebook Pixel, Google Ads

3. Specific Cookies We Use

Essential: • blitsee_session - Authentication (Session) • csrf_token - Security (Session) • auth_token - Login state (30 days) Functional: • user_locale - Language preference (1 year) • ui_preferences - Interface settings (1 year) Analytics: • _ga - Google Analytics (2 years) • _gid - Google Analytics (24 hours) • analytics_session - Custom analytics (Session) Marketing (with consent): • _fbp - Facebook Pixel (3 months) • ads_preferences - Ad targeting (1 year)

4. Third-Party Cookies

We use third-party services that may set cookies: Analytics: • Google Analytics - Usage statistics • Mixpanel - Product analytics Communications: • Intercom - Customer support chat • Mailchimp - Email marketing Infrastructure: • Cloudflare - Security and performance • AWS - Cloud hosting Social Media: • Facebook - Social sharing and ads • LinkedIn - Professional networking These third parties have their own cookie policies.

5. How to Control Cookies

Browser Settings: Chrome: Settings > Privacy > Cookies Firefox: Options > Privacy > Cookies Safari: Preferences > Privacy > Cookies Edge: Settings > Privacy > Cookies Our Cookie Preferences: • Visit: Settings > Privacy > Cookie Preferences • Enable/disable non-essential cookies • Changes apply immediately Opt-Out Tools: • Google Analytics: https://tools.google.com/dlpage/gaoptout • Network Advertising Initiative: http://optout.networkadvertising.org • Digital Advertising Alliance: http://optout.aboutads.info Note: Blocking essential cookies may affect Service functionality.

7. Mobile Applications

Our mobile apps may use: Similar Technologies: • Local storage • Device identifiers • SDK tracking Permissions: • Storage access • Device information • Location (optional) Manage mobile tracking: • iOS: Settings > Privacy > Tracking • Android: Settings > Google > Ads • In-app: Settings > Privacy

8. Updates to This Policy

We may update this Cookie Policy to reflect: • New cookies or technologies • Changes in regulations • Service improvements We will: • Post the updated policy • Update the 'Last Updated' date • Notify you of significant changes • Request new consent if required

9. Questions About Cookies

For cookie-related questions: Email: privacy@blitsee.com Subject: Cookie Policy Inquiry Include: • Your concern or question • Browser and device information • Specific cookies in question We respond within 5 business days.

Questions about this policy?

Contact our legal team for clarification